Send missed calls to Emma.

Turn on

1. On the phone you want to forward, dial *71Emma’s 10-digit number and press Call.
2. Wait for the confirmation tone or message, then hang up.

Turn off

1. Dial *73 and press Call.

Verizon says *71 forwards the calls you don’t answer. Source: Verizon call forwarding FAQs.

Turn on

1. Dial *61*Emma’s 10-digit number# and press Call.
2. Wait for the confirmation message.

Turn off

1. Dial ##61# and press Call.

These are the no-answer codes Google lists for AT&T (Google support). If your phone shows an error, call AT&T at 611 and ask for “forward when no answer”.

T-Mobile doesn’t publish a dial code for this that we could confirm, so we won’t guess. Call T-Mobile business support and say: “Please set up call forwarding when not answered, to your Emma number, after several rings.” Ask them how to turn it off too.

Comcast Business doesn’t publish a dial code for this that we could confirm, so we won’t guess. Call Comcast Business business support and say: “Please set up call forwarding when not answered, to your Emma number, after several rings.” Ask them how to turn it off too.

Spectrum Business doesn’t publish a dial code for this that we could confirm, so we won’t guess. Call Spectrum Business business support and say: “Please set up call forwarding when not answered, to your Emma number, after several rings.” Ask them how to turn it off too.

Look in your phone system’s call handling or call rules settings for what happens to unanswered or missed calls, and point that at your Emma number. Set the ring time to about 20 seconds if it asks.

RingCentral

1. Open your call handling rules (Settings → Phone → Call rules and voicemail).
2. Under Missed calls, choose Forward to external number and enter your Emma number.
3. In Ring settings, about 4 rings is 20 seconds.

To turn it off, set Missed calls back to Send to voicemail.

Sources: RingCentral support on call forwarding and ring settings.

Google Voice

Google Voice forwarding rings your linked phones; it isn’t a setting that sends only unanswered calls somewhere else. Google also says forwarding Google Voice calls to an automated system is unsupported, so it can’t send your missed calls to Emma. Email us and we’ll help you find a setup that works. Source: Google Voice help.

Grasshopper and other systems

Check with your provider how to send unanswered calls to an outside number, and how to turn it off. If you get stuck, email us and we’ll walk through it with you.