Missed calls are missed jobs. Emma answers every one.
The AI receptionist for plumbing companies. She picks up 24/7, asks what a good dispatcher would, and sends you a complete job. Emergencies ring your phone.
Example call with a fictional customer, at 2:07 a.m. Emma: “If it’s an emergency, just say so and I’ll ring Sam right away.” Caller: “Water’s spraying under my kitchen sink. The supply line just burst.” Address 48 Birch Road. Callback number six one five, five five five, oh one four two. Caller says Main shut off. Urgent, so the owner’s phone rings. She says: “Hi, this is an urgent job alert for Anchorline Demo Plumbing. Linda Harper, at 48 Birch Road. Burst supply line under kitchen sink, main shut off.” Then the office email arrives, from Anchorline AI: “URGENT – Burst supply line under kitchen sink, main shut… – 48 Birch Road – (615) 555-0142”. And the office text, from Anchorline AI (Texts to the office switch on once carrier approval (10DLC) completes.)
Each call she takes becomes one clear job.
-
The calls you can’t get to, day or night.
-
Name spelled, number and address confirmed.
-
What’s wrong, how big, how urgent.
-
Urgent rings your phone. The office gets an email.
Anchorline Demo Plumbing · main lineOn the call · read-backsThe jobSent at 2:07 AMExample call
01 · She answers
- Your line ringsNo one can pick up at 2:07 AM
- Forwarded to Emma“If not answered”, from your own number
- Emma answersIn Anchorline Demo Plumbing’s name
LindaWater’s spraying under my kitchen sink. The supply line just burst.
Safety first: she tells Linda to shut off the main water, if it’s safe to.
02 · She reads it back
EmmaAnd could you spell your last name for me?
Linda H, A, R, P, E, R.Spelled by caller
EmmaSo that’s six one five, five five five, oh one four two?
Linda Yes, that’s right.Read back
She reads the address back: 48 Birch Road.
Linda Yes.Read back
03 · She sizes the job
Urgent
Burst supply line under kitchen sink
Linda Harper · 48 Birch Road · Main shut off
- Quickunder 1 hr
- Standard1–3 hrs
- Bighalf day+
Her estimate, for planning which truck goes where. Never a price or an arrival time.
04 · She hands it off
Urgent, so it goes to
On non-urgent calls she also emails the customer a confirmation. Emergencies skip it to keep the call short.
2:07 a.m.
Water’s spraying. She reads the number and address back.
Example call · rendered phone, live screen
Rendered example: the phone takes the call at 2:07 a.m. Caller: “Water’s spraying under my kitchen sink. The supply line just burst.” Address 48 Birch Road. Emma: “So that’s six one five, five five five, oh one four two?” Callback number six one five, five five five, oh one four two. Caller says Main shut off.
Everyone who needs it, after every call.
- UrgentA call to your phone from the Anchorline alert line.
- OfficeEvery job by email. Texts switch on once carrier approval (10DLC) completes.
- CustomerA confirmation email, on non-urgent calls.
Plus one email at 7 a.m. Central that sums up yesterday.
Example lock screen at 2:07 a.m.: a call from the Anchorline alert line (Urgent job alert), then the office email from Anchorline AI, “URGENT – Burst supply line under kitchen sink, main shut… – 48 Birch Road – (615) 555-0142”, then the office text, which switches on once carrier approval (10DLC) completes.
Demo
Hear her yourself.
Here’s an example call to Anchorline Demo Plumbing, a made-up shop. The job card fills in as Emma confirms each detail. Then call her demo line and play the customer yourself.
A demo line for Anchorline Demo Plumbing, a made-up shop. Use made-up details. The demo line records calls.
Try it free for 7 days.
If it doesn’t give you your time back, walk away and owe nothing.
Emma for your plumbing company
$750/month after your free trial
7 days free · no card · then $750/month · $0 setup · month to month
Everything included
- 24/7 call answering in your company’s name
- Job alerts with size and details
- Urgent-job phone alerts to the owner
- Confirmation emails to customers on non-urgent calls
- Setup, testing and support from Jake
What plumbers ask us.
Will callers know it’s not a person?
Yes, by design. Her greeting says she’s Emma, your AI assistant, and she confirms it if anyone asks.
What if it gets something wrong?
She reads back the callback number and street address to make sure they’re right. If a caller won’t give a number, she passes on the one they called from. Callers spell their last name, and she saves exactly that spelling; she spells emails back letter by letter, and a hang-up still sends you their number and a summary.
Does it quote prices or book jobs?
No. Emma never invents prices, arrival times or availability; she notes the time that suits the customer and your team confirms.
What happens with emergencies?
For flooding, burst pipes, sewage or no water, she tells the caller to shut off the main if it’s safe, flags the job urgent and rings your phone. A gas smell? She tells them to get out and call 911 or the gas company first.
How fast can we start?
Today. Fill in a short form and Emma gets her own number in your company’s name; forward your line “if not answered”, free for 7 days, no card. The trial ends at noon on day 7.
Let Emma take your next call.
7 days free · no card · then $750/month · $0 setup · month to month